AR INSIGHTS FOR BUSINESS OWNERS & ACCOUNTING PROFESSIONALS

The Power of AR Automation: A Guide to Better Customer Service

eGuide Overview

Customer satisfaction is crucial for B2B companies. Positive experiences can turn one-time buyers into loyal advocates. A seamless payment process is a key factor in enhancing customer satisfaction. AR automation streamlines the accounts receivable process, accelerating payments, and reducing administrative burdens for both businesses and their customers. This eGuide explores how AR automation can elevate customer service and drive business growth.

"74% would rather speak with a person and have a problem solved in 10 minutes than interact with a chatbot and have their problem solved in five minutes."

Did You Know?

78 %

of customers who interact with chatbots say that they end up needing to talk with a human agent

62 %

of support specialists agree that AI/automation tools can help them understand clients better

65 %

of small to medium US-based companies spend 14 hours per week dealing with late payments